BPO – Voice (Call Center Training)
Learn professional voice and communication skills for call center roles.
Covers customer handling, call etiquette, scripts, and confidence building.
Ideal for students and job seekers entering the BPO industry.
4.8 (342 reviews)
2,500+ students
3 Months
4.8 (342 reviews)
2,500+ students
3 Months
Mr. Rajesh Kumar
Senior Python Developer, 10+ Years Experience
₹2,800
+GST+CW
Next Batch: 15th January 2026
Duration: 3 Months
Certificate on Completion
100% Placement Assistance
Course Highlights
100% Practical Training with Real Projects
Industry-recognized Certificate
Placement Assistance
Lifetime Access to Course Materials
Doubt Clearing Sessions
Mock Interviews & Resume Building
Why This Course?
ISO Certified
Government recognized certification
Expert Trainers
Industry professionals with 10+ years
100% Practical
Hands-on projects and assignments
Placement Support
Resume building & interview prep
Have Questions?
Talk to our counselor for course guidance
Course Curriculum
Module 1: Communication Basics
5 topics
-
Pronunciation
-
Fluency
-
Listening Skills
-
Confidence
-
Professional Tone
-
Pronunciation
-
Fluency
-
Listening Skills
-
Confidence
-
Professional Tone
Module 2: Call Handling Skills
5 topics
-
Opening Scripts
-
Customer Handling
-
Objection Handling
-
Call Etiquette
-
Closing Scripts
-
Opening Scripts
-
Customer Handling
-
Objection Handling
-
Call Etiquette
-
Closing Scripts
Module 3: Customer Support Skills
5 topics
-
Basic Computer Skills
-
CRM Intro
-
Ticketing Basics
-
Documentation
-
Time Management
-
Basic Computer Skills
-
CRM Intro
-
Ticketing Basics
-
Documentation
-
Time Management
Module 4: Interview + Mock Calls
5 topics
-
Role Play Calls
-
Voice Modulation
-
Stress Handling
-
Interview Practice
-
Assessment
-
Role Play Calls
-
Voice Modulation
-
Stress Handling
-
Interview Practice
-
Assessment
Skills You'll Gain
Requirements
- Basic computer knowledge
- No prior programming experience required
- Laptop/Desktop with internet
