BPO – Non Voice
Learn backend and non-voice support skills for BPO operations.
Covers email handling, chat support, data processing, and documentation.
Ideal for students and job seekers seeking non-voice BPO roles.
4.8 (342 reviews)
2,500+ students
3 Months
4.8 (342 reviews)
2,500+ students
3 Months
Mr. Rajesh Kumar
Senior Python Developer, 10+ Years Experience
₹3,500
+GST+CW
Next Batch: 15th January 2026
Duration: 3 Months
Certificate on Completion
100% Placement Assistance
Course Highlights
100% Practical Training with Real Projects
Industry-recognized Certificate
Placement Assistance
Lifetime Access to Course Materials
Doubt Clearing Sessions
Mock Interviews & Resume Building
Why This Course?
ISO Certified
Government recognized certification
Expert Trainers
Industry professionals with 10+ years
100% Practical
Hands-on projects and assignments
Placement Support
Resume building & interview prep
Have Questions?
Talk to our counselor for course guidance
Course Curriculum
Module 1: Written Communication
5 topics
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Email Writing
-
Chat Etiquette
-
Grammar Basics
-
Templates
-
Professional Tone
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Email Writing
-
Chat Etiquette
-
Grammar Basics
-
Templates
-
Professional Tone
Module 2: Email + Chat Support
5 topics
-
CRM Basics
-
Tickets Basics
-
Escalation Process
-
Documentation
-
Productivity
-
CRM Basics
-
Tickets Basics
-
Escalation Process
-
Documentation
-
Productivity
Module 3: Process + Tools
5 topics
-
Back-office Tasks
-
Accuracy
-
Speed
-
Quality Checks
-
Reporting Basics
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Back-office Tasks
-
Accuracy
-
Speed
-
Quality Checks
-
Reporting Basics
Module 4: Productivity + Practice
5 topics
-
Live Chat Practice
-
Email Practice
-
Case Scenarios
-
Mock Interview
-
Assessment
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Live Chat Practice
-
Email Practice
-
Case Scenarios
-
Mock Interview
-
Assessment
Skills You'll Gain
Requirements
- Basic computer knowledge
- No prior programming experience required
- Laptop/Desktop with internet
